Legal Notice and Terms of Use

Version: July 2025

(Previous version: May 2025)

Updates at a glance

We have made the following changes in this Notice:

  • clarified the rules regarding the creation, use, and deletion of MyScript Account.
  • renamed the app Nebo to MyScript Notes on iOS and Android.
  • introduced a subscription-based business model for MyScript Notes.
  • added the terms of use for the new app, MyScript Math.
  • updated the AI features terms of use.

Table of Definitions:

Account” means a user account to access MyScript Services, as defined in Section 2.1 of the Notice.

AI features” means MyScript Apps’ generative artificial intelligence features.

Application Stores” means Apple App Store or Google Play Store.

DPA” means a data processing addendum as defined in Section 5 of this Notice.

EU” means European Union.

GDPR” means European General Data Protection Regulation.

MyScript Apps” means, collectively, MyScript Notes and MyScript Math.

MyScript apps’ cloud features” means MyScript cloud storage and sharing platform available in MyScript Apps, as well as in Nebo for Windows and Nebo/MyScript Notes for Organizations.

MyScript Notes/Nebo for Organizations Users” means employees, agents, consultants or other representatives authorized to access or use the Services through a separate agreement between an organization and MyScript.

Nebo for Windows” means proprietary application of MyScript for taking notes available on Windows OS only.

Notice” means this legal notice and terms of use.

Service(s)” means the services provided by MyScript either (i) through MyScript Apps, including MyScript apps’ cloud features and AI features or (ii) through Nebo for Windows, including MyScript apps’ cloud features or (iii) through the MyScript developer portal for text recognition.

Site(s)” means websites located at myscript.com and developer.myscript.com.

Any other defined terms shall have the meaning assigned to them in the Notice.

Preamble

Please read this Notice carefully. It contains the terms and conditions of usage of the Site(s) and the Service(s). All Sites and Services are owned by MyScript.

If you choose to visit the Sites, you will be agreeing to abide by all of the terms and conditions of this Notice between you (“you” or “your”) and MyScript (“MyScript”, “us” or “we”).

If you choose to use the Services and accept this Notice by checking a box or clicking a button (or taking a similar action), you are also agreeing to comply with the terms and conditions of this Notice and the DPA.

License and access to the Sites and Services

The contents of the Sites and Services are intended for your personal and non-commercial use only. The license details and restrictions for the Services are outlined in the End User License Agreements and/or Terms and Conditions, available on the corresponding application's page in each respective Application Store or Microsoft Store and/or inside MyScript Apps and/or Nebo for Windows. All materials or information published on the Sites including, but not limited to, any news article, documentation, audio clips and video clips, graphics, logos, icons, images or downloads contained therein (also known as “MyScript Content”) are protected by copyright, and owned or controlled by MyScript or the party credited as the provider of the MyScript Content. You shall abide by all additional copyright notices, information, or restrictions contained in any MyScript Content or Service. You may not copy, reverse-engineer, modify, publish, transmit, participate in the transfer or sale of, reproduce (except as provided in the below paragraph), create derivative works, distribute, perform, display, or in any way exploit, any of the MyScript Content, the Sites or the Services, in whole or in part, without MyScript’s prior written approval.

You may download or copy the Content and other downloadable items displayed on the Sites for your personal use or non-commercial use only, provided that you maintain all copyright and other notices contained therein.

Account Creation, Use and Deletion

  1. Account Creation: You must create a MyScript account (the “Account”) to access all of our Services, notably to access MyScript Notes as a new user, MyScript Math, Nebo for Windows (full version), MyScript developer portal. This Account may be used across all of our Services. By creating an Account for one of our Services, you also agree to the creation of an Account for all Services. Nebo users on iOS and Android before the name change of Nebo to MyScript Notes, do not have to create an Account if they did not already have one. However, these users will not have access to the in-app features that require an Account.

You must be at least 16 years old to create an Account. If you are under 16, do not attempt to register for an Account with MyScript Services. However, a parent or guardian may create a MyScript Account on behalf of their child. We encourage them to review this Notice with you. Please also refer to our Privacy Policy at MyScript for more details. https://www.myscript.com/privacy-policy.

You agree to provide accurate, current, and complete information when creating your Account and to keep this information updated.

You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account.

You are solely responsible for ensuring that your Account is secure. We are not responsible for any loss or damage resulting from your failure to protect your Account credentials.

    1. Account Use and Deletion: MyScript does not permit interference with the Services. You agree to use the Services in a proper and correct manner according to our instructions in our interface. MyScript reserves the right, without further notice, to refuse to create or to decide to delete an Account that provides access to our Services to users that compromise or are likely to compromise the proper functioning of the Sites and/or Services or users that cause prejudice to MyScript in any other way. MyScript equally reserves the right, without further notice, to delete an Account or remove User Content which MyScript considers to be illegal, infringing and/or inappropriate, with or without notification from the appropriate authorities.

Using MyScript Services for spamming or sending unsolicited emails such as promotions, advertisements or illicit User Content will not be tolerated. In this event, MyScript reserves the right to delete your Account immediately without further notice and may report such behavior to the appropriate authorities. You are responsible for managing your email contacts in MyScript apps’ cloud features and any other personal data you upload or share with the Services in accordance with the DPA. This includes responding to any requests for deletion, transfer, modification or access, and acquiring all the necessary consents, such as the consent to transfer personal data to MyScript and to third-party companies situated in countries outside of the European Union. MyScript shall respect its obligations as a data processor and/or controller under the GDPR, notably by enforcing any request for deletion of personal data. Please note that all personal data will be deleted once your Account is deleted.

You can also delete your Account at any moment in your Account settings. We will delete your Account in case it was inactive for more than 5 years in a row, according to our Privacy Policy, found here: https://www.myscript.com/privacy-policy.

Please note that once an Account is deleted, it cannot be reactivated. The decision is irreversible and will cause you to lose access to your MyScript Apps and/or full version for Nebo for Windows, whether through a Subscription or a Lifetime License, as well as the loss of all User Content. If you have a subscription to any MyScript Apps, you are responsible for canceling your Subscription to MyScript Apps via the Application Stores before requesting Account deletion. We have no authority to cancel it on your behalf.

    1. Termination of Services:
    2. Free Services: We may offer certain Services free of charge (e.g. through the Freemium License or a Trial). These Services are provided "as is" without any guarantees of availability, updates, or continued access. We reserve the right to modify, limit, or discontinue free Services at any time without prior notice.
    3. Services provided through a Subscription/Promotional Subscription: MyScript may decide at any moment to stop offering the Services provided to you through a Subscription/Promotional Subscription. In this case, we will inform you at least sixty (60) calendar days beforehand. Equally, you may terminate your Subscription to the Services at any time through the Application Store of your choice. The termination, either by you or MyScript, shall only take effect at the end of the ongoing Subscription period. We highly recommend that you transfer your User Content to another service or device before the termination is effective. Afterwards, you will not be able to access the Services, including all your User Content.
    4. Services provided through a lifetime license: MyScript may decide to stop offering support to the Services provided to you through a lifetime license due to the end of the life of the Service. We will inform you at least a hundred eighty (180) calendar days beforehand of the termination of support of the Services. During this period, you may transfer your User Content to another service or device.

Subscription Model and Lifetime License

To unlock the full experience of MyScript Apps, you must either subscribe or purchase a lifetime license, unless you are a Nebo/MyScript Notes for Organizations Users, as outlined below. We may, in our sole discretion and at any time, add new subscription plans.

    1. Subscription: MyScript Apps offer a subscription-based model that provides full access to the features, content, and services of MyScript Notes and MyScript Math individually across both iOS and Android operating systems with a single cross-platform subscription for each application ("Subscription"). The Subscription to each MyScript App will be billed according to the billing cycle you selected (e.g., monthly or annually).
    2. Lifetime License for MyScript Notes: Alternatively, you may purchase a one-time lifetime license which grants you permanent access to the current version of MyScript Notes across both iOS and Android operating systems and the features included in that version (“Lifetime License”). The Lifetime License does not include access to future updates, new features, or services of MyScript Notes, unless explicitly stated. MyScript Notes is provided "as-is" at the time of purchase of the Lifetime License. We are not responsible for ensuring compatibility of MyScript Notes with future operating systems, hardware, or third-party software.
    3. Lifetime License for Nebo on Windows: you can purchase a one-time lifetime license which grants you permanent access to the current version of Nebo on Windows operating system and the features included in that version (“Nebo on Windows Lifetime License”). The Lifetime License does not include access to future updates, new features, or services of Nebo on Windows, unless explicitly stated. Nebo on Windows is provided "as-is" at the time of purchase of the Nebo on Windows Lifetime License. We are not responsible for ensuring compatibility of Nebo on Windows with future operating systems, hardware, or third-party software. Nebo on Windows does not include cross-platform access to MyScript Notes on iOS and Android operating systems.
    4. Promotion: In the event that MyScript offers access or subscriptions to MyScript Apps at a promotional or reduced price (“Promotional Subscription”) the details of the Promotional Subscription, as well as pricing and billing terms, are specified in the Application Stores.
    5. Trial: MyScript Apps may offer a Trial License that allows users to access the full version of MyScript Apps for a limited period free of charge ("Trial"). Your chosen Subscription to MyScript App(s) will automatically begin once the Trial ends, unless cancelled through the Application Store beforehand. The applicable Subscription fee will be charged through your chosen payment method.
    6. Automatic Renewal: If you subscribe to any of MyScript Apps, your Subscription will automatically renew at the end of each billing cycle unless you cancel it in advance. You can manage your Subscriptions and disable auto-renewal through the Application Store settings. If you do not pay the renewal fees by the due date, we reserve the right to downgrade you to a Freemium License or to refuse you access to MyScript Apps. As a result, you may lose access to paid features or functionalities, or your User Content unless exported beforehand.
    7. Freemium License: The Freemium License is a free limited version of MyScript Notes. The Freemium License does not include access to future updates, new features, or services of MyScript Apps, unless explicitly stated. Access to your User Content and User Content creation may also be restricted in the Freemium License.
    8. Refunds and Rights to Withdraw: Please review the refund policy from your chosen Application Store to see if you are eligible for a refund. If you reside in the EU, you have the right to withdraw from your purchase or Subscription within fourteen (14) days of purchasing or subscribing to MyScript Apps, provided you have not used MyScript Apps. If you start to use MyScript Apps after the purchase or Subscription, the right to withdraw may no longer apply.
    9. Revision of the fees: We reserve the right to modify our fees for the Services, including increasing existing fees or introducing new ones, with at least thirty (30) calendar day notice. This notice may be sent to your email address, used at the Account creation, or posted on the Site, or communicated in any other way we choose at our discretion. If posted on the Site, the notice will be considered received on the day it is posted. The new fees shall apply at the end of the ongoing Subscription cycle or after the end of the notice period.
    10. By continuing to use the Services after the notice period, you accept the updated fees. If you do not agree with the changes, you may cancel your Subscription.
    11. Nebo/MyScript Notes for Organizations Users: Upon payment of the applicable license fee by Nebo/MyScript Notes for Organizations Users’ organization, as detailed in a separate agreement between MyScript and your organization, you will have full access to the features, content, and services for MyScript Notes (iOS or Android) or Nebo for Windows across the operating systems chosen by your organization.

MyScript

The Sites, all MyScript Content included in or made available through the Sites and/or Services shall remain the property of MyScript or its content suppliers and is protected by French and international copyright law, authors’ rights and database right laws. Graphics, logos, page headers, button icons, and product names included in or made available through the Sites are trademarks or registered trademarks of MyScript. All other trademarks not owned by MyScript that appear on the Sites and/or Services are the property of their respective owners.

MyScript, equally, retains exclusive ownership of any and all rights, title and interest (including patent rights, copyrights, trade secret rights, and any other intellectual property and other proprietary rights throughout the world) in and to the Service and all improvements, enhancements or modifications thereto and all copies (by whomever made) thereof. This Notice in no way permits the transfer of all or part of these rights to you or generally to any third party and does not constitute a sale of the Service or any portion thereof.

    1. You

You retain all right, title, and interest in and to any content that you create, upload, share or transfer via the Services (“User Content”). This includes any content generated through the AI features. By enabling data collection in MyScript Apps and Nebo for Windows, you grant to MyScript a nonexclusive, worldwide, royalty-free and fully-paid, transferable and sublicensable, perpetual, and irrevocable license to copy, store, modify, create derivative works of and use your User Content in connection with the provision of the Services, and also to develop, improve and train our algorithms and conduct language based research. Only specifically authorized people within MyScript will have access to your User Content, and we always hash the link between your Account and your User Content. Your shared User Content is deleted from our servers either upon your request, or automatically when you delete your Account. You may enable or disable the data collection at any time. Disabling the data collection in MyScript Apps or in Nebo for Windows does not delete your User Content from our servers. Once you delete your account, it can take up to 12 months for back-up copies to be overwritten. Any derivative works created from User Content will not be deleted. Equally, you grant the right to MyScript to use our automated systems to analyze your User Content in order to provide us with analytic data concerning your User Content (for example, number of pages stored).

We expect that all our users respect copyright and other intellectual property rights. If you breach such rights, MyScript reserves the right to remove the offending content or delete your Account without notice. If you notice a breach of your copyright through our Service, please contact legal@myscript.com providing evidence and an explanation of the breach.

If you, in your sole discretion, provide any feedback to MyScript concerning the functionality and performance of the Sites and/or Services (e.g. identifying potential errors, enhancements or improvements) (“Feedback”), MyScript shall be entitled to use your Feedback for any purpose without restriction or remuneration of any kind with respect to you. In the event that you decide to provide Feedback to MyScript you shall keep this Feedback confidential and not share it with anyone else.

Privacy

Your privacy matters to MyScript. Please read our privacy policy to find out how we protect your privacy.

MyScript has established a data processing addendum (“DPA”), which you can access here. It is an essential component of this Notice and binds both you and MyScript. The DPA clarifies how MyScript safeguards any personal data from third parties that may be included in your User Content and that you have shared with us through our Services. Additionally, the DPA outlines your obligations concerning this personal data.

MyScript Apps’ AI features are powered by OpenAI. If you have access to AI features and decide to insert all or any part of your User Content into these AI features, you are also uploading and sharing this User Content with OpenAI. Your User Content will be treated in accordance with OpenAI’s data usage policies. Your User Content is not systematically shared with OpenAI, only the specific part of the User Content that you select and upload into the AI features.

AI features: usage and limitations

The AI features may be made available in MyScript Apps, subject to the conditions provided below:

    1. Subscription / Lifetime License: your usage is limited to a reasonable number of requests per month, subject to MyScript’ s discretion. If your usage exceeds this limit during the month, the Service may be restricted, paused, or terminated without further notice. The allocation of requests resets at the end of each month and will be reset again on a recurring basis.
    2. Trial: your usage is limited to a reasonable number of requests during the Trial, subject to MyScript’s discretion. If your usage exceeds reasonable use, the Service may be limited, paused or stopped without further notice to you. The AI features will be fully restricted after the Trial ends.
    3. Freemium License: the AI features are fully restricted.

MyScript may decide to stop providing the AI features at any time or to make the Service available subject to the payment of additional fees. In this case we will notify you and update this Notice.

The content generated through the AI features is generated by a computer system and may not always be correct.

Your use of the AI features is governed by OpenAI’s Terms of Use.

The sites displayed as search results or linked to by our Sites are developed by third parties over whom MyScript exercises no control. These sites may place their own cookies on your computer, collect data or solicit personal information. MyScript may show links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of MyScript web interface. Learn more.

Representations and warranties

The Sites and Services and all MyScript Content contained therein are provided on an “as is” basis without warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of accuracy, merchantability, fitness for a particular purpose or non-infringement, as far as applicable law will allow. You hereby acknowledge that use of the Sites and/or Services is at your sole risk.

We will make commercially reasonable efforts, in line with industry standards, to ensure the Services are maintained in a way that minimizes errors and interruptions. The Services may be temporarily unavailable due to scheduled maintenance, unscheduled emergency maintenance (either by us or third-party providers), or other factors beyond our reasonable control. However, we will make commercially reasonable efforts to provide advance written notice by email of any scheduled service disruptions.

MyScript is not responsible for any Content its users may, create, store, and/or share through the Services.

When you use one of our products to create User Content you are responsible for ensuring that this User Content is saved and/or securely backed up.

Applicable law

This Notice shall be governed by, and construed in accordance with, the internal laws of France, regardless of its conflict of laws principles, if you are a business user. This Notice shall be governed by, and construed in accordance with, the laws of your country of residence if you are an individual consumer. If any provision of this Notice, or the application of such term to any person or other than those to which it is held invalid, the remainder of this Notice, or the application of such term to persons or circumstances other than those to which it is held invalid, shall not be affected thereby.

Amendments to Notice

Please note this Notice may change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. We will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice. Each version will be noted at the top of the page.

Contact

The Sites are owned and operated by MyScript. Should you have any questions, you may contact us at:

MyScript SAS 3 rue de la Rainière Parc Club du Perray 44339 Nantes Cedex 3 France

Capital: 1 461 768 € – Registered in Nantes, France under RCS 419 963 806.