Field application engineer

Type: Permanent
Location: Suwon, South Korea

Job description

Reporting to the Professional Services Director, you will be in charge of technical follow up for key accounts in China region.

You will guarantee the success of projects by providing MyScript technical expertise, developing specific applications or customizing existing ones in regards of the customers’ requests. Your ambition is to offer the best integration of our technology into their products.

Your technical background and software development experience will help you being successful in the following assignments:

Technical representation of MyScript towards customers

  • Total engagement in the customers satisfaction on all the projects and services
  • Handle the technical support on the MyScript technology integration
  • Engage yourself for the customer satisfaction on any project or service contracted with MyScript

Service to the customers for efficiently integrate the MyScript technology in their applications

  • Analyze the customer requests to tender and draft the appropriate technical answer, in compliance with the existing products and the development possibilities
  • Technical expertise and software development required in the projects
  • Delivery of quality in a timely contract 

You will benefit from a technical training on our technology and MyScript products. This will shortly enable you to support our customers.

Profile

  • Graduated from engineering school in computer science, you have successfully developed mobile applications, in particular under Android or Windows RT.
  • You know about software architectures and the corresponding languages, and you are absolutely at ease working on cross-platforms coded with C/C++.
  • We would also appreciate that you can code on other mobile platforms (Windows RT, iOS, Android).
  • You appreciate technical interactions with customers and to share your knowledge.
  • Autonomous, rigorous, dynamic, engaged and a real team-player, you will demonstrate the expertise required for the success of your mission.
  • Ready to travel.
  • You are fluent in English and Chinese.
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